Taking a Proactive Approach to Workplace Conflict… I get giddy

Taking a Proactive Approach to Workplace Conflict… I get giddy

A recent Globe and Mail* report on business stated that employers are finally noticing the affect that workplace conflict has on their employees well-being and productivity. As a result, there is a growing demand on professional development to improve conflict management skills. Workplace Conflict isn’t a new phenomena so why

Continuing the Dialogue on Dispute Resolution

Continuing the Dialogue on Dispute Resolution

For two days at the end of May, 150 incredible people came together at the beautiful venue-SFU’s Morris J Wosk Centre for Dialogue in Vancouver to discuss Dispute Resolution at the British Columbia Arbitration & Mediation Institute (BCAMI) 2016 annually symposium. The session began with the Honourable Suzanne Anton, British

7 Destructive Bad Communication Habits

7 Destructive Bad Communication Habits

We may mean well when we share our opinions with someone (even if they didn’t ask for it) and most of us have been guilty of moralizing others which is when we tell the people what they ‘should’ do, think or feel. The fact of the matter is, you and

The Awesome Communication Tool: Reframing

The Awesome Communication Tool: Reframing

  The Art of Reframing “If a problem can’t be solved within the frame it was conceived, the solution lies in reframing the problem“ Quote from the book “Hemlock Grove” When it comes to communication tools, reframing may be the #1 strategy Mediators, Coaches and Therapists use to help people

Stepfamily mistakes…It’s not too late for a “do-over”

Stepfamily mistakes…It’s not too late for a “do-over”

There are times in our lives where we have used the power of our words and unknowingly hurt another person. I did just that to my stepson when he was nine years old.  It wasn’t until many years later when I studied family systems and dynamics that I understood why

Divorce: When does 50% pension division not equal 50%?

Divorce: When does 50% pension division not equal 50%?

I feel absolutely compelled to write this post for the simple reason that this past week I was mediating a couple’s separation and shocked at how little information their lawyers provided each of them regarding the division of his pension. He has a significant pension that has accumulated over the

10 Behaviours of Transformational Leaders

10 Behaviours of Transformational Leaders

There are many types of leadership styles and no shortage of books and courses on the subject.  This post is going to focus on one style called Transformational Leadership for the simple reason that it speaks to people’s heart.   Emotional awareness is a conduit in developing a Transformational Leadership

Money and Stepfamilies can be a Toxic Combination

I would have to say that in the work I do with Stepfamilies, money is the #1 source of conflict followed closely with the ex-spouse and parenting differences. Money received and money spent is scrutinized by absolutely everyone in the family. Couples, children and the ex-spouses look to see who

$253,946.97 – The Cost of Raising a Child is Shortchanged

$253,946.97 – The Cost of Raising a Child is Shortchanged

Child Support can end up being a contentious issue for parents going through separation or divorce. That surprised me when I first started out in family mediation since I naively thought that all parents would want to ensure their children’s needs are looked after.  However, all these years later I

6 Steps to check your “Conflict Thoughts” at work

6 Steps to check your “Conflict Thoughts” at work

It’s 6:00am and as you reach over to shut off that annoying buzz of your alarm clock, your mind turns to thoughts such as “Oh great, another day of listening to Samantha drone on and on” or ” I don’t want to get up – I hate my job- Those